HomeImpact
Measuring What Matters Most

Real Lives. Real Change.
Real Outcomes.

Impact isn't a metric on a dashboard — it's a person cooking their first meal independently, taking the bus alone for the first time, or building a friendship that lasts. These are the stories we measure ourselves by.

Residents and support workers at Majestic Homes
200+ Lives
Positively transformed
Est.
2008
15+ years of impact
London · Nottingham · Oxford · Luton
200+
Lives Transformed
15+
Years of Service
7
Active Homes
4
UK Locations
Resident Outcomes

Numbers That Tell Stories.

Behind every percentage is a person who cooked their first meal, boarded a bus alone, or called a family member they'd lost touch with. This is what meaningful care looks like.

94%

Sustained Tenancy

Residents maintained their tenancy successfully throughout the year — a direct result of consistent keyworker support, life skills coaching and proactive risk management.

87%

Improved Relationships

Stronger family connections and new community friendships built through our social programme.

3 in 5

Into Education or Work

Moved into education, training, volunteering or employment within 12 months.

Resident developing independence at Majestic Homes
Building Independence Daily
100%

Travel Independence

Every resident received travel training and community access support.

Resident wellbeing and community
91%

Wellbeing Improved

Residents and families reported measurable improvements in emotional wellbeing, confidence and daily functioning.

100%

Person-Centred Plans

Every resident has an individually co-produced plan.

Zero

Safeguarding Failures

Zero failures from inadequate planning or staffing.

4.8★

Family Satisfaction

Average rating from families and professional partners.

Residents in community activities
24/7 on-call support
The Independence Journey

From Day One to True Independence.

Every resident's journey is unique — but the direction is always the same: towards greater confidence, independence and a life that feels genuinely their own.

Resident on their independence journey at Majestic Homes

“The aim is to help people live as independently and safely as possible — on their own terms, in their own home.”

Majestic Homes Statement of Purpose

Community integration and social activities
Community, activities and social life

Safe Foundation

A secure, structured home environment is established. Daily routines are introduced. The keyworker relationship begins to form.

Daily Skills

Cooking, cleaning, shopping and personal care routines develop at the individual's own pace — each success building confidence for the next.

Managing Life

Budgeting, tenancy responsibilities, attending appointments and applying for benefits — the building blocks of independent adult life.

Community Access

Travel training, community group access, cultural and social activities — connection with the world beyond the front door.

Relationships

Family contact is rebuilt where appropriate. Friendships are formed. Social confidence grows through a structured programme of activities.

Purpose & Growth

Education, volunteering, employment pathways and lifelong learning — every person supported to build a future that is truly their own.

Community Engagement

Connected to Life Beyond Four Walls.

Arts & Music
Cooking & Food
Outdoor & Sport
Learning
Cultural Events
Social Events
Residents engaging in community activities
01

Local Shops & Amenities

Residents are supported to use local shops, banks and services independently and safely.

02

GP & Healthcare

We help every resident register with a GP and attend all health appointments with confidence.

03

Community Groups

Access to local clubs, faith groups, sports teams and community centres.

04

Volunteering

Opportunities to contribute to the community through volunteering and social enterprise.

05

Public Transport

Travel training and route-specific practice so residents can navigate their area independently.

06

Online Safety

Digital skills and online safety awareness to navigate social media and services safely.

Staff & Governance

Quality You Can Rely On.

Safer Recruitment — Every Time

Enhanced DBSFull Disclosure & Barring Service checks
01
Identity VerifiedConfirmed ID checks for every new hire
02
Right to WorkLegally verified UK work eligibility
03
Employment HistoryChecked and referenced thoroughly
04
QualificationsCredentials verified before appointment
05
Interview & SuitabilityValues-based assessment for every role
06
Majestic Homes support team

Staff Training Programme

Safeguarding young adults aged 18+ and adults with complex care needsTrauma-informed practicePositive Behaviour SupportMental capacity & consentAutism & learning disability awarenessMental health awarenessMedication awarenessEquality & diversityInfection prevention & controlFirst aid, health & safetyFire safetyRecord keeping & confidentiality

Senior staff additionally receive training in supervision, leadership, safeguarding management and quality assurance.

Governance & Quality Assurance

Care Plan Audits

Every care plan is regularly reviewed and updated by senior staff.

Safeguarding Reviews

Rigorous safeguarding monitoring and incident reporting systems.

Medication Audits

Regular audits of medication records and administration practices.

Quality Feedback

Continuous feedback from residents, families and professionals drives improvement.

Majestic Homes team in action

“Safe recruitment, thorough training and strong governance are the non-negotiable foundationsof quality care.”

Majestic Homes Supported Living — Quality Assurance Framework

Testimonials

Hear From The Families We Support.

Majestic Homes provided a safe and supportive environment that truly helped rebuild independence.

Professional, reliable and genuinely caring team.

Join Our Story

Be Part of the Change We're Making.

Whether you're a professional, a family member or a potential partner — there is a role for you in helping more people build the life they deserve.

Make a Referral

Refer an individual for assessment. We respond within 24 hours and guide you through every step.

Speak to Our Team

Have questions about our services, approach or availability? Our team is available and happy to talk.

Send Us a Message

Prefer to write? Send us an email and we will get back to you promptly with everything you need.